LEGAL REFERENCE

Our Terms Shape Your Account

These terms outline how 7m lottery operates for you. We've built them around Indonesia's payment landscape—QRIS, DANA, OVO and GoPay—and the lobby access you get the moment you...

Account SecurityPayment ClarityLobby AccessDispute ResolutionIndonesia-Focused
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7m lottery Our Terms Shape Your Account

Policy Foundation & Jurisdiction

7m lottery operates under the terms outlined here for supported regions in Indonesia where local law permits. Your account is governed by these conditions from the moment you sign up. We maintain compliance with payment regulations covering QRIS, DANA, OVO and GoPay transactions. Disputes are resolved through our support channels first, then escalation paths as outlined in the full terms. Your use

of the platform constitutes acceptance of these terms in full.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Get Help With Your Account

Live Chat Support Open the chat widget in the bottom-right corner...
Email Support Send detailed questions to [email protected]. Include your account...
Account Settings Visit your account settings to review your payment...
REVIEW SIGNALS

Why These Terms Matter

Indonesia-First Design

We wrote these terms with Indonesia's payment ecosystem in mind. QRIS, DANA, OVO and GoPay are built into every account...

Transparent Dispute Path

If a transaction goes wrong, our terms spell out exactly how we investigate and resolve it. No hidden escalation steps...

Account Security First

We detail how we protect your login, your payment methods and your account balance. Security isn't buried in footnotes—it's central...

Clear Withdrawal Rules

Our terms explain exactly when you can withdraw, which payment methods accept withdrawals and how long processing takes for each...

Bonus & Promo Clarity

Every promotion running on 7m lottery is governed by specific terms. We link them here so you know exactly what...

Regular Updates

When we update these terms, we notify you in your account inbox. You'll always know what changed and when it...

How Our Terms Align Across Pages

Privacy PolicyOur privacy terms explain how we collect and protect your data. These terms reference privacy rules for account security and payment processing.
Bonus TermsSpecific promotions have their own terms. These master terms set the framework; bonus pages detail the individual offer rules and withdrawal conditions.
Payment MethodsOur payment page lists QRIS, DANA, OVO and GoPay with deposit and withdrawal limits. These terms explain the legal basis for those limits and dispute handling.
Responsible Account UseThese terms outline account restrictions, suspension rules and how we handle accounts that breach our policies. Enforcement is consistent across all regions.
Withdrawal & PayoutPayout timelines and methods are detailed here. Our payment page shows the same rules in quick-reference format for your convenience.
Dispute ResolutionThese terms map out the full dispute path from support ticket to escalation. Our support page shows the same contact channels in action.
Account ClosureIf you want to close your account, these terms explain the process, final withdrawal rules and data retention. Our account settings page links here.
SERVICE CONTEXT

What These Terms Cover

Account Ownership Your account is yours alone. You're responsible for keeping your...
Deposit & Withdrawal These terms spell out deposit minimums, withdrawal timelines and which...
Lobby & Game Access We explain which games are available in your region, how...
Account Restrictions These terms outline when we may restrict your account—for security...
Liability & Disclaimers We detail what we're responsible for and what we're not...
Term Changes We can update these terms. We'll notify you in your...

Terms Questions Answered

Use the 'Forgot Password' link on the login page. We'll send a reset link to your registered email. Click it within 24 hours to set a new password. If you don't receive the email, check your spam folder or contact support.

No. One person, one account. If we detect multiple accounts from the same person, we may restrict or close them. This protects you and keeps the platform fair for everyone.

Minimum deposit is Rp 10,000 for all payment methods—QRIS, DANA, OVO and GoPay. Maximum deposits vary by method and your account history. Check your deposit page for your current limits.

QRIS and bank transfers process within 1–2 hours. DANA, OVO and GoPay typically complete within 15–30 minutes. Weekends and holidays may add delays. We'll show you the expected time before you confirm.

If your deposit fails, the money returns to your payment method within 24 hours. If a withdrawal fails, your balance is restored immediately. Contact support with your transaction ID if the issue persists.

Yes. Go to Account Settings and select 'Close Account.' We'll process any final withdrawal within 48 hours. Your data is retained per our privacy policy for compliance and dispute resolution.

Contact support with your transaction ID and a description of the issue. We investigate within 5 business days. If we confirm an error, we refund you immediately. Disputes with your payment provider follow their own timelines.